Telehealth Visits

Telehealth Visits 

GI Associates offers Telehealth appointments for new and established patients. This two-way interaction uses a secure audiovisual platform so patients can consult with their provider from the comfort of their home.  Please call 877-442-7762 to find out if this care option is right for you. Don’t have a mobile device, such as a smartphone or tablet? We’re happy to accommodate by offering telephone visits. 

Preparing for your Telehealth visit

To see if your device is compatible with our Internet-based virtual platform, test it here. Testing in advance will ensure that your device is properly enabled so you can fully benefit from the visit.

What happens on the day of your Telehealth visit?

  1. A day or two before your appointment, a Medical Assistant will call you to update your records prior to the appointment.

  2. On the day of your Telehealth Appointment, please be available 15 minutes prior to your appointment time.  You will receive a text message or email from your GI Associates provider inviting you to the call. 

  3. Click on the link to check into your provider’s virtual waiting room via doxy.me.

  4. The provider will see you enter the waiting room and will start the Telehealth visit.

  5. A Clinical Team member will call you after your appointment to complete arrangements and scheduling for any tests, imaging studies or procedures recommended during your appointment.

Most insurances cover Telehealth visits as part of the COVID-19 public health emergency. Contact your insurer with specific questions about your plan. Our Patient Benefit Specialists are also happy to assist with any questions you may have. 

Telehealth appointment hours reflect our clinic hours of Monday-Friday, 8:00 am and 5:00 pm.